Terms & Conditions

1. Introduction

Welcome to Lotus Spa. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using the site and our services, you agree to comply with and be bound by these terms.

2. Services Offered

We provide beauty and wellness services, including but not limited to nail care, waxing, and beauty consultations. All services are subject to availability and may require advance booking.

3. Booking and Appointments

• Clients are required to book appointments in advance through the website or by phone.
• Late arrivals may result in a shortened service or rescheduling, subject to availability.

4. Payments and Pricing

• Payment for services is due upon completion of the service. We accept cash, credit/debit cards, and digital payment options.
• Prices for services are subject to change without notice. The prices listed on the website are accurate at the time of booking.
• Special promotions, discounts, and offers are valid only during the specified period.

5. Refund and Cancellation Policy

• Services rendered are non-refundable.
• If you are not satisfied with your service, please notify us before leaving the salon, and we will do our best to address your concerns.

6. Client Responsibilities

• Clients must inform the salon of any allergies, skin conditions, or health issues prior to receiving any services.
• We are not responsible for any allergic reactions or adverse effects caused by failure to disclose such information.

7. Health and Safety

The salon adheres to strict hygiene and sanitation standards. Tools and equipment are disinfected after each use, and disposable items are used where applicable.

Clients are expected to follow all health and safety protocols, including wearing a mask if required by local guidelines.

8. Privacy Policy

We respect your privacy. Any personal information collected during the booking process will be kept confidential and will not be shared with third parties unless required by law.

9. Intellectual Property

All content, images, logos, and materials on this website are our property and may not be used, reproduced, or distributed without permission.

10. Liability Limitation

• We shall not be liable for any direct, indirect, or incidental damages arising from the use of our services or website.
• Clients agree that the salon is not responsible for any injury, loss, or damage incurred during or after the use of our services unless due to gross negligence on our part.

11. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.